Stake Privacy Policy

Stake collects personal data from users for the purpose of providing its services, maintaining account security, and complying with applicable legal and regulatory requirements in India and internationally.

Categories of Personal Data Collected

• Full name and date of birth
• Contact details, including email address and phone number
• Residential address and identification documents
• Financial information, including payment method details
• Device and browser data, IP address, and usage logs
• Transaction history and account activity

Purpose of Collection

Personal data is collected to:

• Verify user identity in accordance with Know Your Customer (KYC) requirements
• Process deposits, withdrawals, and other financial transactions
• Maintain account security and detect fraudulent activity
• Comply with anti-money laundering (AML) obligations and applicable Indian regulations
• Deliver, maintain, and improve platform services

Technical and Organisational Protection Measures

Stake applies industry-standard security measures to protect personal data, including:

• Encryption of sensitive data during transmission and storage
• Access controls limiting data visibility to authorised personnel only
• Regular security assessments and internal compliance reviews
• Secure data storage infrastructure aligned with international data protection standards

User Rights

Users have the following rights in relation to their personal data:

• Right to Access: Users may request a copy of the personal data held about them.
• Right to Correction: Users may request correction of inaccurate or incomplete information.
• Right to Deletion: Users may request the deletion of their data, subject to legal retention obligations.
• Right to Withdraw Consent: Users may withdraw consent to non-essential data processing at any time.

All such requests may be submitted to Stake’s designated data protection contact. Stake will respond within a reasonable period in compliance with applicable legal requirements.

Compliance with Indian Law

Stake acknowledges the applicability of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. All data collection and processing activities on the platform are carried out in accordance with these provisions, as well as any amendments or successor legislation applicable to online services operating in India.

Personal data collected by Stake is used exclusively for lawful and transparent purposes. The platform does not process personal data in ways that are incompatible with the purposes for which it was originally collected.

Primary Uses of Personal Data

• Account Management: To create, maintain, and administer user accounts on the platform.
• Transaction Processing: To facilitate deposits, withdrawals, and the settlement of bets and wagers.
• Service Improvement: To analyse platform performance, identify technical issues, and enhance the overall user experience.
• Regulatory Compliance: To meet legal obligations under Indian law and the requirements of licensing authorities, including identity verification and reporting of suspicious activity.
• Security and Fraud Prevention: To monitor account activity, detect unusual patterns, and prevent unauthorised access.
• Analytics: Aggregated and anonymised data may be used to understand usage trends and improve platform features.
• Marketing Communications: With user consent, Stake may use contact details to send promotional information, updates, and offers. Users may opt out of marketing communications at any time.

Principles Governing Data Use

• Data is processed only to the extent necessary for the stated purpose.
• Personal data is not sold to third parties for commercial gain.
• Processing is carried out with transparency, and users are informed of any material changes to data use practices.
• Data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Stake provides users with clear procedures to access, update, and request deletion of their personal data.

Accessing Personal Data

Users may submit a written request to Stake’s support team to obtain a copy of the personal data held in their account. Requests will be processed in a timely manner and in compliance with applicable data protection regulations.

Updating Personal Data

If any personal information held on a user’s account is inaccurate or outdated, users may:

• Update certain details directly through their account settings
• Submit a correction request to the support team for information that cannot be self-updated

Stake will verify the correction request and update records accordingly.

Requesting Deletion of Data

Users may request the deletion of their personal data by contacting Stake’s support team. Deletion requests will be assessed against applicable legal retention requirements. Certain data may be retained for a defined period where mandated by law, such as transaction records required under financial compliance regulations in India.

Consent to Security and Payment Processing

By registering and using the Stake platform, users consent to:

• Identity verification and security checks conducted by Stake or its authorised service providers
• The processing of payment data by third-party payment processors engaged by Stake to facilitate financial transactions

These processes are essential for the safe and compliant operation of the platform and cannot be disabled without restricting access to core services.

Stake operates exclusively as a platform for adults. Users must be at least 18 years of age to register and access the services offered on the platform.

Age Verification

Stake is committed to preventing access by minors. However, the platform cannot independently verify the age of individuals registering online without the submission of valid identification documents. Users are required to provide accurate date-of-birth information at registration and to complete identity verification as part of the standard KYC process.

Responsibility of Parents and Guardians

Parents and legal guardians are advised to take appropriate measures to prevent minors from accessing online gambling platforms. This includes the use of parental control tools and monitoring of internet activity.

Deletion of a Minor’s Data

If Stake becomes aware, or is notified by a parent or legal guardian, that a user under the age of 18 has registered on the platform or provided personal data, Stake will:

• Immediately suspend or close the relevant account
• Delete all personal data associated with the minor’s account from its systems
• Refund any deposits made, subject to verification and applicable procedures

Parents or guardians wishing to submit such a notification may do so by contacting Stake’s support team with appropriate supporting documentation.

In the course of providing its services, Stake may transfer personal data to countries outside India, where Stake’s operational partners, service providers, and technology infrastructure are located.

Circumstances of International Transfer

Personal data may be processed internationally for the following purposes:

• Hosting and infrastructure services provided by third-party data centres
• Payment processing conducted by internationally operating financial service providers
• Identity verification services carried out by global KYC solution providers
• Customer support and technical assistance provided across multiple jurisdictions

User Consent

By registering an account and using the Stake platform, users explicitly consent to the transfer and processing of their personal data in countries outside India. This consent forms part of the user’s acceptance of this Privacy Policy.

Confidentiality Obligations

All third-party partners involved in the international processing of personal data are bound by contractual confidentiality obligations. Stake ensures that appropriate data protection safeguards are in place, consistent with internationally recognised standards, before transferring any personal information outside India.

This Privacy Policy constitutes a legal document governing the relationship between Stake and users of its platform with respect to the collection, processing, and protection of personal data.

Effect of This Disclaimer

The terms set out in this Privacy Policy may alter the scope, application, or effects of general data handling rules as they apply to the Stake platform. Users should be aware that this document reflects the specific practices and obligations of Stake and may differ from broader default provisions under applicable law.

When This Policy Applies

This Privacy Policy becomes effective and binding upon the user at the point of:

• Acceptance during the account registration process
• Electronic or digital acknowledgement of the policy terms
• Continued use of the platform following notification of updates to this document

By accepting this Privacy Policy through any of the above means, users acknowledge that they have read, understood, and agreed to its terms in full.

Cookies are small text files placed on a user’s device by a website during a browsing session. These files store limited data about user activity and preferences to support the functioning and improvement of the platform.

How Stake Uses Cookies

Stake uses cookies for the following purposes:

• Statistical Analysis: To collect anonymised data on platform usage, including page visits, session duration, and navigation patterns.
• Behavioural Analysis: To understand how users interact with the platform and identify areas for improvement.
• Personalisation: To store user preferences and settings, enabling a more consistent and relevant experience across sessions.
• Platform Improvement: To identify technical issues, test new features, and optimise overall platform performance.

Cookie Retention

Cookies placed by Stake are retained for a period of up to one year from the date of placement, unless deleted earlier by the user.

Managing Cookies

Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality of parts of the platform. First-party cookies essential to the operation of the platform may not be disabled without impacting access to core services.

By accessing or using the Stake platform, users are deemed to have read and fully accepted the terms of this Privacy Policy. Continued use of the website or any of its services constitutes ongoing acceptance of the policy as it stands at the time of use.

Prevailing Version

The current version of this Privacy Policy, as published on the Stake website, supersedes all previous versions. In the event of any inconsistency between this version and an earlier version, the current published version shall prevail.

Policy Updates

Stake reserves the right to update this Privacy Policy at any time. Users will be notified of material changes through appropriate channels, including on-platform notifications or email communication. It is the user’s responsibility to review the policy periodically and remain informed of any changes. Continued use of the platform following notification of an update constitutes acceptance of the revised terms.

Stake may share personal data with third parties in specific, defined circumstances. Such sharing is carried out only to the extent necessary and in accordance with applicable law.

Circumstances in Which Data May Be Shared

• Legal Obligations: Personal data may be disclosed to regulatory authorities, law enforcement agencies, or courts in India or abroad where required by law or valid legal process.
• Dispute Resolution: In the event of a dispute involving a user’s account or transactions, relevant data may be shared with arbitrators, legal representatives, or dispute resolution bodies.
• Contractual Arrangements: Data may be shared with third-party service providers engaged by Stake under formal agreements, including payment processors, identity verification providers, and technology partners.

Transparency Regarding Third Parties

Where a list of third-party recipients is available on the Stake platform, users are encouraged to review it. In cases where specific third parties are not individually listed, Stake will communicate the purpose and scope of any such sharing to the extent permitted by applicable law.

User Consent

By submitting personal data through the Stake platform and continuing to use its services, users consent to the sharing of their information with third parties in the circumstances described above. This consent is limited to the purposes stated and does not authorise the use of personal data by third parties for their own independent commercial purposes.

The Stake platform may contain links to third-party websites and online resources that are not owned or operated by Stake. These links are provided for informational or functional purposes only.

Absence of Responsibility for External Sites

Stake does not exercise control over the content, privacy practices, or data handling procedures of any third-party website. Once a user navigates away from the Stake platform to an external site, this Privacy Policy no longer applies. The external website’s own privacy policy and terms of use will govern the collection and processing of any personal data submitted on that site.

User Caution

Users are advised to exercise caution when accessing external websites linked from the Stake platform. Before submitting any personal information on a third-party site, users should review the applicable privacy policy of that site to understand how their data will be used. Stake accepts no liability for any loss, damage, or privacy breach arising from the use of external websites.